![]() If, by chance, you encounter a Spotify® link that is no longer functional or plays the incorrect audio piece, please email our technical support team at and we will resolve the issue as quickly as possible. Connect4Education performs frequent quality assurance testing to ensure our audio links remain accurate and functional. Music streaming services such as Spotify® regularly add, remove, and change their audio links. ![]() Note: If you do not see this option on the Site Information drop-down, you can also adjust your ‘Autoplay’ settings by accessing the Firefox menu> Options>Privacy & Security>Permissions. From this panel adjust the ‘Autoplay’ setting to ‘Allow Audio and Video.’ This should allow Spotify tracks to play automatically when clicked. If this icon is being displayed for the Spotify website, click on it to open the Site Information drop-down panel. When Firefox is actively blocking media on a website, you’ll see an ‘Autoplay’ Icon in the address bar. If you are using the Firefox web browser and you experience issues with Spotify tracks not playing automatically, you may need to adjust the autoplay settings for the Spotify website. If you continue to have difficulties playing audio within your course, please contact the Connect For Education Technical Support Team for further 880-1180 x200 The track (and any other track in the course) should then play automatically without any difficulty. Once you verify you can play a track from the Spotify® application, return to the course and click the audio link again. Select any track and click the play button to play it directly from the Spotify® application. If the tracks do not play automatically when you click an audio link within your course, access the Spotify® application on your desktop. Verify that you are logged into both the webplayer and the desktop application. To ensure success playing audio tracks in your course, please follow the steps below: Once the desktop application is installed on your computer, all Spotify® links within your course should play through the Spotify® desktop application. ![]() Click HERE to proceed with this installation. If you are affected by this issue, we recommend installing Spotify®’s free desktop application onto your computer. Some Instructors and students have reported difficulty playing course audio through the Spotify® web player. Troubleshooting Difficulties Playing Spotify® Audio If the above audio link does not play for you, please re-install Spotify® and try again. Courses Requiring Spotify®:Ĭlick the following link to download/install Spotify®: Download Spotify®Ĭlick the following link to verify that Spotify® works on your computer: Test Spotify® It can be installed on your device safely and easily. Spotify® is a free music streaming service which provides you with instant access to millions of songs. Several of the Connect4Education Music courses utilize Spotify® to stream all or some of the course audio.
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